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How do I purchase/download from the Storyblocks Video Marketplace?

Last Updated: Nov 05, 2018 11:45AM EST

To purchase a piece of content from a third-party contributor in our Marketplace, click on the video that you would like to buy and it will take you to a page that will highlight that content specifically. On this page, you’ll find a number of details that you can use to determine if it will meet you technical criteria, including duration, required software, model releases, and much more. 

When you’re ready to start the purchase process, click the “Add to Cart” option. You can add additional clips to your cart before checkout as well, although we suggest that you keep it to eight or less as we have found that banks do occasionally block transactions that cost more than $400 to verify security. When you are prepared to pay, click on the shopping cart at the top of the screen.

In your cart, you can review the clips you’ve selected to buy. You can easily remove clips that you don’t want by clicking on the “X” button on the right. You can also find information regarding the codec, resolution, and frame rate. Most importantly, we display both the competitor price and your member price, so that you can get an idea of how much your are saving with Storyblocks. To move forward, click the “Proceed to Checkout” option. 

In the checkout screen, we will automatically select the credit card you have on file. If you’re new to Storyblocks, you may be asked to add your billing information. You can also update it at any time if you’d rather pay with a different card then is currently attached to your account. We’ll also request that you provide us with your billing address. At this point, you can add any promo code you might have or review the pricing one last time. If you’re sure you want to purchase the Marketplace clip you’ve selected, choose the “Complete Your Purchase” option and you will be billed. 

(Note: The artists who provide content to our Marketplace make the highest possible commission off of every sale. As such, they are strictly non-refundable.)

Once you’ve completed your purchase, you will be taken to a link that you can click on to download the files you’ve selected. You can also always re-download these files by selecting on the “My Purchases” section of your account dashboard. Even if you cancel your subscription with Storyblocks Video, these particular files will always be available to download. 

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