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From Outside the US: +1-571-814-3679
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Billing FAQ's

  • Cancelling Account

    There are two ways to cancel your account. You may cancel on your own on the site, or you may contact us by ph...

    Jun 05, 2017 05:54PM EDT
  • Auto Renewal

    VideoBlocks is a subscription based service. Unless you choose to cancel your account, your subscription will ...

    Apr 06, 2017 02:14PM EDT
  • Download Limit During Free Trial

    During your 7 day free trial, you are entitled to download 20 files per day. The daily limit will reset at 12:...

    Feb 21, 2017 05:59PM EST
  • Refund Policy

    Unlimited Library Membership Fee Refund Policy: No Refunds: Payments are non-refundable and there are no refun...

    Feb 21, 2017 03:39PM EST
  • Invoices/Receipts

    After you log in, click on “account" on the top right-hand corner of the screen. In your account dashboard, yo...

    Feb 21, 2017 06:00PM EST
  • Purchasing a Subscription

    A monthly subscription to Video Blocks is $99.00. We also offer a yearly subscription for $149.00. Subscriptio...

    Jun 05, 2017 01:47PM EDT
  • How do I purchase a subscription?

    To purchase a Video Blocks subscription, please see our Join Us page. Note: the transaction may appear on you...

    Mar 01, 2017 01:38PM EST
  • How do you accept payments?

    We currently accept online payments via credit card, and we can also accept purchase orders. Contact us for as...

    Mar 01, 2017 01:39PM EST
  • Do I have to agree to a long-term contract?

    No, there are no long-term contracts, and you can opt-out of your subscription at any time. However, if you ca...

    Apr 28, 2015 01:38PM EDT

Contact Us

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