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Why is there a "missing" error message when I open an After Effects template?

Last Updated: Jul 26, 2016 02:16AM EDT
There are three potential "missing" messages that you may be seeing:
  1. Missing plugins: Although some templates use third-party effects that don't come standard with After Effects, these plugins have been pre-rendered into the templates. If you run into missing plugins, please choose the Pre-Rendered version of the project. 
  2. Missing files: This message usually appears if the zip file hasn't extracted properly. For Windows users: try right-clicking the zip file and choosing "Extract All." If that option is not available, try using a different extraction program to unarchive the file. We also have a video tutorial on how to relink missing files as well.
  3. Missing fonts: Occasionally, artists use specialized fonts in templates. (A download link is usually included with the project.) After Effects will simply change the font to one already installed on your computer.

​In all cases, simply press "OK" and the project should continue opening successfully.

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